Shipping & Delivery Policy

Welcome to fivefoxesenterprise.com. Our mission is to ensure that you receive your orders in a timely and efficient manner. This Shipping and Delivery Policy outlines the terms and conditions governing the shipping and delivery of products ordered from our website.

1. Shipping Methods

We partner with reputable and reliable shipping carriers to deliver our products both domestically and internationally. Shipping costs are primarily determined by the weight of the package and the destination state and country. In most cases, shipping costs are included in the product prices. However, if shipping costs are not included, they will be calculated at the order placement page for your convenience.

2. Shipping Times

We strive to deliver orders promptly, typically within 5 to 7 business days from the date of receiving payment. However, please note that shipping times can vary depending on several factors, including the destination area and other unforeseen circumstances. While we aim for delivery within this timeframe, it may sometimes extend to 7-21 business days due to external variables. Please note that transit time does not include the day an order is placed, holidays, Saturdays, or Sundays.

3. Customs and Duties

Customers are responsible for any customs duties, taxes, or fees that may be imposed by their state/country’s customs office. We cannot predict or control these charges, and they remain the sole responsibility of the customer. Please consult your local customs authorities for information on potential fees.

4. Tracking Information

Upon shipment of your order, we will provide a tracking number via email and notification, allowing you to monitor the progress of your delivery. You can conveniently track your order through the shipping carrier’s official website.

5. Shipping Restrictions

We adhere to shipping restrictions and legal requirements. Currently, we do not deliver to specific pin-codes and countries due to these constraints. If you have any questions regarding shipping eligibility for your location, please contact us for clarification.

6. Delivery Guarantee

While we are committed to ensuring the timely delivery of your packages, we cannot provide an absolute guarantee regarding delivery dates. Shipping times are estimated and can be influenced by external factors such as adverse weather conditions, customs delays, or other unforeseen events.

7. International Customers

We ship all international orders through DHL, FedEx, DPD UK, and India Post.

8. Shipping Errors

In the event of a shipping address error or if a package is returned to us due to an error on your part, we will gladly reship the package to the corrected address at your expense. However, for international orders, customers will have to pay the resend shipping charges. We recommend carefully reviewing your shipping information to prevent such issues.

Please feel free to contact us if you have any questions or require further assistance regarding our shipping and delivery policies. We are here to ensure a smooth and satisfactory shopping experience for you.